Delivery Information
Trophy Supermarket offers free delivery on all orders over £100 to the UK mainland. For orders below £100 we offer a standard tracked Courier service at £6.99 and for orders below £25, there is an additional economy delivery option via Royal Mail.
Royal Mail | Courier | |||
---|---|---|---|---|
Location | Order Total £0 - £25 |
Order Total £0 - £99.99 |
Order Total £100 - £250 |
Order Total £250+ |
UK Mainland | £3.49 | £6.99 | FREE | FREE |
Northern Ireland Postcodes: BT |
£3.49 | £10.99 | £5.99 | FREE |
Scottish Highlands Postcodes: AB44-56, FK 17-22, G83, |
£3.49 | £10.99 | £5.99 | FREE |
Scottish Islands Postcodes: |
£3.49 | £10.99 | £5.99 | FREE |
Channel Islands, Postcodes: |
£3.49 | £10.99 | £5.99 | FREE |
Remote areas of the UK
There is a small surcharge (detailed above) for some of the more remote areas of the UK. Along with this surcharge, the delivery time may increase slightly.
Lead Time
We aim to despatch all orders within 5 working days (Monday – Friday excluding bank holidays). If for any reason we believe that we will be unable to meet this timescale then we will contact you to advise of your delivery date. If you have any specific or urgent requirements then please call us on 0333 666 6896 to discuss.
Oops! Left it a little late?
Give our customer service team a call on 0333 666 6896 and talk to us. Let’s see what we can do to make sure you get your Trophies & Awards to you urgently.
Courier Service
Our selected courier provide a fully tracked delivery service so you can review the status of your delivery online at any time. If for any reason you miss your delivery, a second free re-delivery can be arranged by contacting your local depot and using the details on the delivery card provided. If the second delivery is missed then you will need to collect your goods from your local depot.
Economy Delivery
On all orders below £25, there is an economy delivery option. These goods are sent via Royal Mail and as such have a reference for proof of delivery but it is not a tracked service. The enconomy delivery option can generally take between 3 - 5 working days from the shipping date.